BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Fitness Center
    15. Conference Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Parking
    3. Shuttle Service Schedule
    4. Transit
    5. Bike Storage
    6. Car Charging
  6. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Visitor Access

Business Hours

Visitors may proceed directly to the office suite they are visiting.

 

After Business Hours

If you are expecting visitors after hours (6:00 p.m. through 6:00 a.m.), or on Saturday (before 8:00 a.m. or after 1:00 p.m.), Sunday or holidays, arrangements should be made directly with Kastle Systems to have your visitor admitted to the building. You can contact Kastle at 703.524.7911 or e-mail
kastle-dc-teamjbgs@kastle.com

Kastle will need the name of your visitor, date and approximate time of arrival. When your visitor arrives at the front entrance, he or she only has to pick up the access phone and announce his or her arrival.
In circumstances where an unannounced visitor arrives at the building after hours, the visitor simply picks up the telephone at the entrance and states his/her name and the company he/she wishes to visit. Kastle Systems will then call the tenant named and request permission to admit the guest.